Contact BananaGen

Contact BananaGen

Need help with BananaGen, AI image generation, billing, credits, account access, or a refund request? Email us at support@nanobanana2app.io.

Support Scope

We can help with account sign-in, credit balance questions, failed image generation, payment receipts, subscription questions, refund eligibility, and product feedback.

What To Include

Please include the email address used on your BananaGen account, the order or payment email if the request is about billing, and a short description of what happened. If the issue is about an AI generation, include the approximate time of the request and the mode you used.

Response Time

We aim to review support requests within 2 business days. Some payment-provider or abuse-prevention checks may take longer.

Related Pages

Review our Refund Policy, Terms of Service, Privacy Policy, and Acceptable Use Policy.